Ccpoker Terms and Conditions

Complete rules and terms for using our platform. Please read carefully and understand.

Last Updated: 01 January 2026

1 General Terms & Conditions and Acceptance of Agreement

Welcome to ccpoker. By using this website and mobile application, you agree that you have read, understood, and accept these terms and conditions in their entirety. If you do not agree with these terms, please do not use our services. ccpoker is an online gaming platform specifically designed for Bangladeshi users, and we are committed to providing all our players with a safe, fair, and enjoyable gaming experience.

Basic Terms of Platform Use

To use ccpoker, you must be at least 18 years old and legally competent to enter into contracts. If you are a resident of Bangladesh, you must ensure that online gaming is legal in your area and that you are complying with all local laws and regulations. ccpoker is designed for recreational purposes and personal use only. You may not create multiple accounts, and you may not allow anyone else to use your account. Each player must keep their own login credentials confidential and be responsible for account security.

Important Information: ccpoker reserves the right to change, modify, or update these terms at any time. Changes will be posted on this page, and it is your responsibility to regularly review these terms. Continued use of the platform after changes means you have accepted the new terms.

2 Account Registration and Verification Process

To create an account on ccpoker, you must provide accurate and complete personal information. This includes your full name, date of birth, email address, phone number, and address. The information you provide must be truthful and verifiable. Providing false information may result in your account being suspended or permanently closed, and any winnings may be forfeited. ccpoker reserves the right to verify your identity for security and fraud prevention purposes.

KYC (Know Your Customer) Verification

Before making your first withdrawal or if suspicious activity is detected on your account, we may ask you to submit KYC documents. This may include government-issued ID (national ID card, passport, or driver's license), proof of address (utility bill, bank statement), and payment method verification. You must upload high-quality photos or scans of your documents where all information is clearly visible. The KYC process is typically completed within 24-48 hours, and your withdrawal will not be processed until verification is complete.

Multiple Accounts Prohibited

Each individual may only maintain one ccpoker account. We detect duplicate accounts using our system, and if multiple accounts are found under your name, all accounts will be closed and all balances may be forfeited. This rule is enforced to prevent bonus abuse and ensure a fair playing environment for all players. If you have accidentally created multiple accounts, immediately contact our customer support to resolve the issue.

3 Bonus and Promotion Terms

Ccpoker regularly offers various bonuses and promotions designed to enhance your gaming experience. Each bonus has specific terms and wagering requirements that you must meet before withdrawal. Bonus offers are only for players who meet all the conditions for promotion participation, and bonus abuse will result in cancellation of the bonus and associated winnings. ccpoker reserves the right to change, suspend, or cancel any promotion at any time.

Welcome Bonus Terms

New players are eligible for a welcome bonus on their first deposit, which typically includes up to 100% match bonus and free spins. To claim this bonus, you must make a minimum deposit and use a promo code (if required). The welcome bonus is only available to first-time depositing players and can only be claimed once per household, IP address, or device. To withdraw bonus funds, you must meet a 35x to 50x wagering requirement, which will be specified in the promotion terms.

Bonus Cap

Each bonus has a maximum amount set, and you will not receive a bonus exceeding the specified limit, even if your deposit is larger.

Expiration Period

Bonus funds and free spins typically must be used within 7-30 days and will automatically expire if not used.

Game Contribution

Not all games contribute equally to wagering requirements. Slots count 100%, table games 10-20%, and some games are excluded entirely.

Daily and Weekly Promotions

Ccpoker regularly offers Daily Cashback, Reload Bonuses, Free Spins, and Tournaments. To participate in these promotions, you may need to opt in, and each offer will have its own terms. Cashback is typically provided as a percentage of your net losses and can be withdrawn directly without wagering requirements or may have low wagering requirements. Tournament prize pools are distributed based on leaderboard rankings, and you must qualify within a specific timeframe.

4 Payment, Deposit, and Withdrawal Policy

Ccpoker supports various payment methods so you can deposit and withdraw funds easily and securely. We accept mobile banking (Mobile Banking, Nagad, Rocket), bank transfers, and cryptocurrency. Each payment method has minimum and maximum transaction limits displayed on your account dashboard. All financial transactions are encrypted and follow the highest industry security standards.

Deposit Process and Limitations

Deposits are typically processed instantly and reflected in your account immediately. The minimum deposit amount is usually BDT 500, and the maximum single deposit can be up to BDT 100,000, although this may vary depending on the payment method. If you do not receive your deposit within 5 minutes, immediately contact our customer support with the transaction ID. Sometimes delays may occur from the bank or payment provider's side, but we ensure the fastest possible resolution.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
Mobile Banking / Nagad / Rocket BDT 500 BDT 1,00,000 Instant
Bank Transfer BDT 1,000 BDT 5,00,000 1-3 hours
Cryptocurrency Equivalent to $10 Equivalent to $10,000 10-30 minutes

Withdrawal Process and Verification

Before requesting a withdrawal, you must complete your KYC verification and meet any bonus wagering requirements. The minimum withdrawal amount is BDT 1,000, and you can typically make one withdrawal request per 24 hours. ccpoker processes standard withdrawals within 2-6 hours, and VIP members receive express processing (1-2 hours). Withdrawals are typically sent to the same method you used for deposit, but alternative arrangements can be made if necessary.

Important Warning: If you have not wagered an amount equal to or greater than your deposited funds, a 10% processing fee may apply at the time of withdrawal. This is done to prevent money laundering and comply with regulatory standards.

5 Responsible Gaming and Player Protection

Ccpoker believes in responsible gaming, and we want our platform to be used solely for entertainment, not to become a problem. We provide various tools and resources to help you keep your gaming activity under control. If you feel that gaming is having a negative impact on your life, take a break immediately and seek help. From your account dashboard, you can set deposit limits, loss limits, session time limits, and self-exclusion options.

Self-Exclusion and Time Out

If you want to take a break from gaming, you can set a time-out from 24 hours to 6 months or permanently self-exclude. During the self-exclusion period, you will not be able to log in, deposit, or play, and you will not receive any promotional materials. You cannot reactivate your account until the self-exclusion period ends, and even after the exclusion period ends, you must wait a 7-day cooling-off period before resuming play. We strongly recommend that you contact professional helplines such as Gamblers Anonymous Bangladesh if your gaming problem becomes uncontrollable.

6 Prohibited Activities and Account Suspension

Ccpoker is committed to maintaining a fair and safe gaming environment for all players. The following activities are strictly prohibited and may result in your account being suspended or permanently closed: creating or using multiple accounts, bonus abuse or system manipulation, fraudulent activity or money laundering, using bots or scripts to gain unfair advantage, colluding with other players, or engaging in abusive or threatening behavior toward our staff or other players. ccpoker reserves the right to investigate any suspicious activity and report it to authorities if necessary.

Account Suspension and Fund Forfeiture

If you violate these terms and conditions, ccpoker may immediately suspend your account, cancel all pending withdrawals, and forfeit your account balance. We will inform you of the investigation results, but we are not obligated to explain our decision. If you disagree with our decision, you may appeal by following our dispute resolution process, but ccpoker's decision is final and binding.

Fraud Detection

We use advanced AI and machine learning to detect suspicious patterns and fraudulent activity and take immediate action.

Investigation Process

In case of suspicious activity, we conduct a thorough investigation and collect necessary evidence. Your account may be temporarily suspended during the investigation.

Appeal Process

If you believe your account has been suspended in error, you may appeal in writing within 30 days with supporting evidence.

7 Intellectual Property and Content Ownership

All content, software, graphics, logos, trademarks, and other materials present on the ccpoker website and mobile application are owned by ccpoker and its licensors and are protected by international copyright, trademark, and other intellectual property laws. You may use our services for personal and non-commercial purposes, but you may not copy, reproduce, distribute, modify, or use any content for commercial purposes without our written permission. The ccpoker name and logo are registered trademarks, and unauthorized use may result in legal action.

Third-Party Content and Links

Our platform may contain links to third-party websites or services that are not under our control. ccpoker is not responsible for the content, privacy policies, or practices of these third-party sites, and you use them at your own risk. We recommend that you read their terms and conditions and privacy policies before visiting any third-party site. ccpoker does not endorse any third-party services or products.

8 Limitation of Liability and Warranty Disclaimer

The ccpoker platform is provided on an "as is" and "as available" basis. We do not warrant that the service will be uninterrupted, secure, or error-free, and we shall not be liable for any losses arising from the use of the platform. You acknowledge that gaming involves risk and you may suffer financial loss. ccpoker shall not be liable for any direct, indirect, incidental, or consequential damages, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitations on liability, so this limitation may not apply to you.

Technical Issues and Downtime

We strive to maintain maximum uptime on our platform, but occasional downtime may occur due to technical issues, maintenance, or upgrades. ccpoker shall not be liable for this downtime or any associated losses. If any game is interrupted or remains incomplete due to technical errors, we will refund your bet or arrange to resume the game later. However, we are not obligated to provide compensation for any potential winnings or missed opportunities.

9 Dispute Resolution and Applicable Law

These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh. Any dispute or claim between ccpoker and you will first be attempted to be resolved amicably through our customer support team. If you are dissatisfied with our service, you must first submit a written complaint to our support team, who will respond within 48 hours and attempt to resolve the issue. If an amicable resolution is not possible, the dispute will be settled through binding arbitration in Dhaka, Bangladesh. The arbitration decision is final and binding on both parties.

10 Terms & Conditions Changes and Contact

Ccpoker reserves the right to change or update these terms and conditions at any time. Changes will be posted on this page and the "last updated" date will be revised. For significant changes, we will notify you via email or site notification. Continued use of the platform after changes means you have accepted the new terms. We recommend that you regularly check this page to stay informed about any updates. If you do not agree with the revised terms, you should immediately stop using our services and close your account.

Customer Support Contact

If you have any questions, concerns, or complaints about these terms and conditions, please contact our customer support team. We provide 24/7 live chat, email, and phone support. Our support team provides assistance in Bangla and English and is committed to answering all inquiries as quickly as possible. We value your feedback and continuously strive to improve our services.

Join ccpoker Now

Thank you for reading our terms and conditions. Now that you know everything, create an account and enjoy an exciting gaming experience!

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